FAQ

This is an Olympic sport, which includes three disciplines: swimming, cycling and running. All stages must be completed continuously.

You can book your registration through website www.iron-star.com only

For admission to IRONSTAR competitions, the athlete must make a Medical Certificate and Insurance covering the risks associated with triathlon. Medical Certificate is to be prepared in advance and must contain doctor's sign and stamp of medical institution. You can purchase Allianz insurance in your personal account on iron-star.com.

To pay for registration and additional services, you can use electronic payments by bank cards of Visa, Master Card payment systems The order is paid according to the following scheme: 1. Choose a race on the main page www.iron-star.com, register in your account and pay for the service 2. At the time of payment, you are redirected to the secure page of your bank's payment system 4. Make an order payment by the selected method 5. The payment system sends notification to the site administrator about payment 6. After the payment is confirmed you return to the site where you will be informed of the successful payment of the order. The refund is made in the same way that the service was paid before. Return of funds is carried out in case of cancellation of participation in competitions. The timing of the transfer of funds to the beneficiary's settlement account depends on the internal regulations of the receiving bank. IRONSTAR applies measures to prevent fraudulent transactions: The use of a secure SSL connection allows you to get a binding to each individual server of the online store. Today SSL (SecureSocketLayer) is one of the best technologies of electronic data protection in the world market, which uses the method of authentication of interacting parties (authentication of the user's identifier) ​​and data encryption with symmetric and asymmetric algorithms. In addition to the use of SSL technology, we carefully monitor the purity of payments.

Соревнования по виду спорта "триатлон" проводятся в соответствии с Правилами утвержденными приказом Министерства спорта Российской Федерации от 11.08.2017 N 743 с изменениями, внесенными приказами Минспорта России от 24.01.2018 N 56, от 20.12.2018 N 1063 и Правилами Международного союза триатлона (ITU). Ситуации, не нашедшие отражения в информации о соревновании, размещённой на сайте iron-star.com, трактуются исходя из Правил Минспорта России и Правил ITU.

On the day of registration, the participant receives three bags: black for cycling, red for running gear and white for casual wear in which he came to the swimming stage. In it you can put a bag or a small backpack. Black and red bags must be placed in the transit area, and white bags must be delivered to the storage room and received after the end of the competition.

The IRONSTAR Triathlon competitions are held taking into account the world and European standards of ITU and ETU. The cost of starting contributions guarantees participants security, high and high quality service, starter pack, meals during the competitions, prize fund for the winners.

Depending on the distance on the route, several food points are available, where participants are offered water, isotonic, fruit and energy gels, sponges and, if necessary, ice. Any additional escort on the track is not allowed. Fans are not allowed to give athletes food or medicine. For this, the distance provided enough points of nutrition and medical care. Food and medical assistance are included in the entry fee.

It depends on the chosen distance.

IRONSTAR 226 TRIATHLON: 3.8 km swimming + 180 km bicycle race + 42.2 km running
IRONSTAR 113 TRIATHLON: 1.9 km swimming + 90 km bicycle race + 21.1 km running
IRONSTAR OLYMPIC TRIATHLON: 1.5 km swimming + 40 km bicycle race + 10 km 
IRONSTAR SPRINT TRIATHLON: 750 m swimming + 20 km bicycle race + 5 km running
IRONSTAR INDOOR TRIATHLON: sprint indoors (10 minutes of swimming, 30 minutes of exercise bike, 20 minutes of running)

Choose the right distance and prepare for the start!

If this is your first experience of participating in a triathlon, it is better to choose a sprint or an Olympic distance. There is also a variant of performance in the relay team — in the sprint, at the Olympic, "semi-iron" and "iron" distances. In this case, one person is responsible for one discipline. This format is very popular among fans. It is often chosen by corporate teams.

Yes, on the page of the race you can choose the type of participation: individual or relay race. At IRONSTAR competitions it is also allowed that two participants in the relay race pass the same participant (that is, the relay team can consist of two people)

For bicycles there are special suitcases and covers. If you remove both wheels, the bike immediately becomes not so cumbersome, and it can be carried free of charge. If you have another baggage, you will have to pay about two and a half thousand rubles for the transportation of the bicycle, depending on the airline.
You can use the service of bicycle delivery from Moscow to the place of start and back. Transportation of bicycles is carried out by our partners — cycling services "Wing". The cost of delivery you can find out from the newsletter or in the news on our website.

The cost of participation depends on each specific competition. To clarify the cost, you need to go to the page of the corresponding race.

Participants in the swimming stage can swim with any style.

Equipment is the responsibility of the participant, and he must be ready to pass the distance with the proper necessary equipment. Most participants have their own bikes. If you do not have the bike of your own, you can hire it  through the rental and equipment service website, for example, www.rentstation.ru.

The decision to allow or prohibit the use of a wetsuit is taken usually 1 hour before the start. But, as a rule, the day before the start, the official briefing reported the most likely solution. This solution depends on the water temperature. * At distances up to 1500 m and the temperature above 22°C, the use of a wetsuit is prohibited, and at temperatures below 15.9°C — is mandatory * At distances from 1501 m to 4000 m and the temperature above 24,6°C, the use of a wetsuit is prohibited, and at temperatures below 15,9 degrees is mandatory.

You can purchase spare parts for bikes, equipment and even bikes themselves through our partners in the race village (EXPO zone). In addition, there is always a bicycle service team in the race village, where you can also buy expandable items (cameras, tubes, CO2 cans) and make minor repairs also.

The schedule depends on the venue and is published on the IRONSTAR website. To leave the bike in the transit zone is impossible at the time not provided for by the schedule!

IRONSTAR and its EXPO partners do not provide medical examination and medical clearance certificate. Medical examination is the responsibility of the participant. Medical certificate is required to the IRONSTAR admission.

A participant is eligible for getting part of registration fee back depending on date of cancellation. You can find detailed information on respective race page or by sending message to organizers.

Yes, you can sell or handle over your slot to a third party. In order to do it, you need to click on the “Transfer Slot” button opposite the desired competition ln your Personal Account in the section “My Future Competitions”. While doing it, you should also specify the email of the new slot owner, and if such an email already exists in our database, then you will not have to specify anything else; if there is such email mentioned, you will need to specify the recipient’s name and phone number. The service is to be paid! It is important that the recipient must “accept” the slot in his Personal Cabinet by pressing the button of the same name. All financial issues between the participants are to be settled out without IRONSTAR site help.

Yes, you can change the distance within one competition day, i.e. if you are registered, for example, on IRONSTAR SPRINT SOCHI, then you can re-register to IRONSTAR 113 SOCHI running parallel and vice versa from 113 to sprint, but you can not make changes to Kazan venue. If you increase the distance, you need to pay the difference between the initial and future value. When the distance is lowered, the difference is not returned, that is, if you paid 10,000 rubles for IRONSTAR 113 SOCHI, and you want to participate in IRONSTAR SPRINT SOCHI for 6,000 rubles, then the difference in the amount of 4,000 rubles will be lost. In order to change your slot, you need to click on the "Replace" button opposite the desired competition in section "My future competitions" of your Personal Cabinet. This service is to be paid!

When registering for any competition, all participants have access to additional services, one of which is “Choose a number”. Any of the currently free numbers in a given range is available for selection, for example, we select a range of numbers from 1 to 999 for individual participants of the “half-iron” and “iron” distances. It is also possible to change your number after buying the slot. In order to do it you should select "Choose a number" additional service opposite the desired competition in "My future competitions" in your account and then choose the number you like and pay for the service. This service is to be paid!

If you want to register your friend / spouse / children, etc., then you need to select the option “Register another participant” while signing in. Fill in the participant details and make the payment. It is important that in order to register another person you need to know his personal (name, date of birth, gender) and contact (email, telephone) data. The participant will receive an email notification: "You have been registered to ...". The participant needs to press the "accept" button, i.e. agree on participation, in his Personal Cabinet in the section "My future competitions" in front of the desired competition. The service is free!

You cannot make the changes with the venue that will take place next year.

Substitution for competitions held on other dates is not possible. The possibility of replacement is offered only for a competition that takes place on the same day as the one for which the slot was purchased.

Changing the competition is possible only in case if the registration for it is still open.

The cost of the service is 1 000 rubles. If an athlete switches to a competition, participation in which costs less, the price difference is not refundable. • If an athlete switches to a competition, participation in which costs more, then he must also compensate the price difference in addition to the fee for the change of competition.